Warranty Policy from C&C Mechanical

Limited Equipment Warranty

All units purchased from C&C Mechanical are warranted to be free from defects in material for a period of one (1) year from the date of purchase. C&C Mechanical will repair or replace, at our discretion, any defective parts that fail during the warranty period, returned to the manufacturer’s plant with freight prepaid. This warranty is limited to replacement parts ONLY, subject to on-site or in-house evaluation of defective materials and does not apply to any personal liability or property loss that occurs due to the use or installation of this equipment.

Limted Workmanship Warranty

All installation work performed by C&C Mechanical is warranted to be free from defects for a period of six (6) months from the date the installation is completed. Should any defects develop during the warranty period, C&C Mechanical will correct said defects at no expense.

Freight Claims

Shipments must be inspected upon arrival. All units purchased from C&C Mechanical are sold ex-plant. Therefore, it is the receiver's responsibility to file any freight claims with the carrier for obvious or concealed damages. Damaged shipments must be refused at the time of receipt.

Return Material Policy

Prior to the return of material, for whatever reason, a return merchandise authorization number (RMA#) is required from the C&C Mechanical customer service department. This procedure is necessary for proper control and handling of returned materials. Call (416) 276-9211 or email info@ccmechanical.ca to obtain an RMA. All material must be returned prepaid. Credit will be given for returns for warranty repair or replacement. Freight collect shipments will not be accepted. It is the shipper's responsibility to ensure that material being returned to C&C Mechanical is adequately packaged for shipment to preclude damages.

Terms & Conditions

  • FREIGHT: Collect - F.O.B. Factory.
  • PRICES: All sales taxes extra. Prices subject to correction without notice. Sellers prices in effect at time of order will apply. This price list cancels and supersedes all previous price lists.
  • DISCREPANCIES: In shipments, must be reported within 30 days of invoice.
  • RETURN GOODS:: Return merchandise authorization (RMA) number must be obtained prior to return shipments, and clearly marked on all cartons returned. Freight costs are the responsibility of the sender, and a restocking charge, up to 35%, may be applied to any equipment commissioned.
  • SHIPPING DAMAGE:: Goods are to be inspected for shipping damage prior to accepting receipt, and any damage reported to carrier. Vendor is not responsible for shipping damage.
  • DELIVERY: Delivery/Fulfillment dates are advised in good faith with the best information available at the time of accepting an order. Seller may ship product partial or complete before/after advised date, without penalty.

Export Control

Goods supplied may be subject to export control, trade sanctions, or other export laws, regulations, rules and licenses of Canada, the United States or other countries (“Export Control Regulations”). Buyer agrees to comply with Export Control Regulations as well as any other applicable country’s import control laws. Buyer further agrees that if Export Control Regulations are applicable, it will not disclose or re-export any technical data received under an Order to any countries for which the United States government requires an export license or other supporting documentation at the time of export or transfer, unless Buyer has obtained prior written authorization from the United States Office of Export Control or other authority responsible for such matters. Unless otherwise mutually agreed upon by the parties, Buyer shall be responsible for obtaining export licenses or other approvals. The Order will not be accepted unless Seller is satisfied that the Goods can be supplied in compliance with the Export Control Regulations. In the event that any applicable Export Control Regulations prohibit or make impracticable Seller’s performance hereunder, Seller will be released from all performance related to an Order. Seller will not be liable to Buyer for any losses, damages, or claims arising from such cancellation of an Order. Seller will not accept payment through a trade sanctioned country financial institution.